1.What is the time frame to ship an order?
placed from Sunday through Thursday are shipped within 24 hours. Orders
placed on Fridays and Saturdays ship on the following Monday.
2.Where can you ship to?
Currently, we can only ship within the United States.
3.Where can I find my tracking number?
Once your order is shipped, you will receive a shipping confirmation with a tracking number.
4.My package was never delivered or delivered damaged? What can I do?
Please contact us so we can help rectify any issues.
5.Can I cancel a pre-order or backorder?
Yes, please reach out to firstname.lastname@example.org to cancel a pre-order or backorder.
6.Can I change my order?
Please reach out to email@example.com to change your order. Any changes after the 24 hour processing period unfortunately cannot be guaranteed.
7.Is my personal data safe?
We have implemented measures in an
effort to safeguard the personal information in our custody and control.
Such measures include, for example, limiting access to personal
information only to employees and authorized service providers who need
as well as other administrative, technical and physical safeguards.
Additionally, our service providers are not authorized to use or
disclose your Personal Information for any purpose other than providing
the services to us or on our behalf, or as otherwise may be required by
applicable law. While we endeavor to always protect our systems, due to
the inherent nature of the Internet as an open global communications
vehicle and other risk factors, we cannot guarantee that any
information, during transmission or while stored on our systems, will be
absolutely safe from intrusion by others, such as hackers.
8.Can I stock your products?
Yes, we do offer wholesale orders. Please reach out to firstname.lastname@example.org for more information.
9.Where can I learn more?
Please reach out to email@example.com for more information.